Hogaia
Support
We're a small team and read every message.
Common questions
I forgot my password
On the login screen, tap "Forgot password" and enter your account email. We'll send a link that opens the app so you can set a new password. The link expires after one hour, so request a new one if it stops working.
How do I cancel my subscription?
Subscriptions are billed by Apple, so they're managed on your iPhone: open Settings, tap your name, then Subscriptions, choose Hogaia, and tap Cancel. You keep access until the end of the period you've paid for. Refund requests are handled by Apple.
How do I delete my account and data?
Open the app, go to Account, and choose delete account. You'll confirm with your password. This permanently removes your properties, items, photos, and maintenance history immediately and can't be undone.
How accurate are the maintenance schedules and costs?
They come from AI research of manufacturer guidance and typical pricing, so treat them as well-informed estimates rather than guarantees. Confirm anything important with the manufacturer, and always follow the app's "call a pro" recommendation for risky jobs such as roof work.
The AI got my appliance wrong
When you add an item, you can correct the category, brand, and model before saving. A close-up photo of the nameplate or the purchase receipt gives the best results.